In a recent experience, a couple faced a phishing scam while on a summer adventure, which highlighted the importance of vigilance in protecting financial information. After receiving a suspicious text about a payment for a non-existent USPS delivery, they quickly realized it was a scam. To mitigate the damage, they took immediate action by locking their credit card, which prevented further unauthorized transactions. They meticulously reviewed recent transactions and discovered a fraudulent charge that had already been made. Utilizing their credit card's zero fraud liability feature, they promptly filed a dispute with their card issuer, Capital One, who efficiently handled the situation. To avoid future fraud, they requested a new account number and remained vigilant by monitoring their accounts closely. This incident served as a crucial reminder to regularly check contact information and passwords, ensuring they stay alert to potential threats in the future.
Read the full article here.