Vivien, a resident of Wiltshire, experienced a shocking decline in her credit score from an impressive 800 to a mere 576 due to a parking fine that spiraled into a County Court Judgement (CCJ). The trouble began when she received a bailiff's letter regarding an unpaid parking fine incurred while visiting her doctor in September 2023. Vivien expressed her disbelief over the harsh consequences of what she deemed a minor oversight. She criticized the system in place at her GP's surgery, questioning the fairness of penalizing patients for parking violations when they are seeking medical attention. Experts, including Steve Gooding from the RAC Foundation, echoed her sentiments, highlighting the lack of empathy in how such cases are managed. They emphasized the need for a more compassionate approach, especially when one small mistake can lead to overwhelming anxiety and financial distress for individuals simply trying to access healthcare.
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