Favour Asante, a church pastor, has faced years of financial turmoil due to a false debt imposed by Scottish Power. Despite the company acknowledging their mistake and removing the debt, Favour's credit score remains severely damaged, preventing her from obtaining loans or credit cards. The issue began when Scottish Power mistakenly believed she owed over £2,000, leading to the forced installation of a prepayment meter in her home. This situation reflects a broader scandal involving energy companies and the forced fitting of prepayment meters, particularly during the energy crisis of 2022. Many customers, including Rebekah and Susan, have shared their harrowing experiences of being subjected to similar practices, often leading to emotional and financial distress. While Ofgem has introduced measures to protect vulnerable customers, many feel that compensation payments do not adequately address the lasting impacts of these forced installations. The ongoing battle for justice highlights the urgent need for reform in energy practices.
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